Chargers keep the devices that run our world running all day. But if you've noticed that your MacBook Air® or MacBook Pro® laptop battery won't fully charge (or charge at all) or that your computer shuts down quickly after getting a full charge, you may have a broken or faulty charger.
Here at Asurion, we find and fix tech issues, fast. Our experts can help no matter what the problem is—backing up your phone, fixing common Amazon Fire® issues, or showing you how to safely use public Wi-Fi. Here are their tips for troubleshooting a broken MacBook® charger.
NOTE: The steps provided in this guide apply to recent models of the MacBook Pro and MacBook Air laptop and their corresponding charging units.
Check your power
There are a few ways to check that your power source is working properly.
MAKE SURE IT'S PLUGGED IN
It may seem obvious, but are you sure your charger is plugged in? This mistake happens more than you'd think. If your MacBook battery is not fully charging, make sure that the port and charger are free of debris and are able to get a solid, uninterrupted connection.
CHECK THE POWER OUTLET
Make sure that your power source is connected to a working outlet, then follow these steps:
Unplug your laptop power adapter from the outlet and plug in another device that you know works well, like a clock or lamp. If your device powers on, you know that the power outlet is working.
Reconnect the power adapter to your laptop and see if it charges. If it does, you're all set.
If it doesn't, shut down your MacBook, close it for 30 seconds, then open it up again and try to charge your computer.
If your charger still isn't working, check that it isn't plugged into an outlet controlled by a switch that's been turned off.
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